Conditions
GENERAL TERMS AND CONDITIONS
1 Scope of application, general
1.1 The General Terms and Conditions apply to all current and future business relationships of Albrecht Ebertzeder, Coaching, Training, Consultancy (hereinafter referred to as AE_Coach) with private individuals as well as companies (including freelancers and self-employed persons) and educational institutions.
The General Terms and Conditions (GTC) apply to all business transactions with clients and are recognised when an order is placed. Deviating, conflicting or supplementary general terms and conditions shall not become part of the contract, even if they are known, unless their validity is expressly agreed in writing.
1.2 Further agreements are only binding for AE_Coach if they are confirmed in writing.
2 Conclusion of contract
2.1 Your registration constitutes a binding offer and can be made verbally or in writing by post, e-mail or via the online form. In the case of coaching or counselling services, the customer and AE_Coach conclude a contract to be signed by both parties, which documents the conclusion of the contract and the content of the contract.
In principle, the client and AE_Coach jointly agree on the individual appointments in advance, in each case according to mutual availability. In the case of coaching and counselling, the number of appointments, their duration and the interval can be freely chosen; the contract can be terminated in writing by either party at any time.
2.2 For other services (training, seminars), the contract is concluded when the invoice is sent. The date of the postmark shall apply.
2.3 Registrations are generally considered in the order in which they are received, but liability for this reason is excluded. If a registration cannot be considered, this will be communicated immediately.
3 Terms of payment
3.1 The fees and charges agreed in the contract will be charged for the services of AE_Coach. As long as there is no confirmation of costs from another source, the client is considered the debtor of the fee. Unless otherwise agreed, the fee for private individuals will be paid by bank transfer or in cash after each session.
For corporate clients, invoicing can be done by partial or total invoice at the end of the measure, but at least at the end of each month. The company reimburses AE_Coach for all necessary expenses incurred in the course of the assignment. For journeys by car, AE_Coach shall receive a kilometre allowance in accordance with the contractual agreement. Further expenses will be charged according to receipts. The applicable statutory value added tax will be charged additionally.
3.2 The participant of a seminar or training is obliged to pay the participation fee at least 7 calendar days before the start of the event.
3.3 Unless otherwise agreed, invoices are due for payment immediately upon receipt. The customer shall be in default no later than 14 days after the due date. This shall only apply to a customer who is a consumer if this legal consequence has been expressly referred to in the invoice. For each reminder after default AE_Coach can demand reimbursement of expenses in the amount of € 5.00.
3.4 The amount stated in the invoice must either be transferred to the bank account stated in the invoice or paid in cash to AE_Coach.
4.
Right of cancellation
Cancellation policy
You can cancel your contract declaration within 14 days without giving reasons in text form by email. The cancellation period begins after receipt of this instruction in text form, but not before conclusion of the contract. Timely dispatch of the cancellation is sufficient to comply with the cancellation period. The cancellation must be sent to:
Consequences of cancellation
In the event of an effective cancellation, the services received by both parties must be returned and any benefits derived (e.g. interest) surrendered. If you are unable to return the goods received in whole or in part or only in a deteriorated condition, you may have to compensate us for the value. This may mean that you must nevertheless fulfil the contractual payment obligations for the period up to the cancellation. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you when you send your cancellation notice and for us when we receive it. Your right of cancellation expires prematurely if the contract has been completely fulfilled by both parties at your express request before you have exercised your right of cancellation.
The user's address for service:
Dr Albrecht Ebertzeder, Coaching, Training, Consulting
c/o dta international
Leopoldstr. 244, 80807 Munich, Germany
End of the cancellation policy
5 Cancellation by the participant
5.1 The free cancellation of individual coaching and consulting sessions is possible up to 24 hours before the appointment, provided that an appropriate alternative date is agreed. Otherwise the full fee will be due.
5.2 The participants of a seminar or training course can withdraw from the contract (cancellation) after the expiry of the period of the statutory right of withdrawal mentioned under 4. The prerequisite is that a written cancellation is received by AE_Coach at least 10 calendar days before the start of the event. In the event of cancellation less than 10 calendar days before the start of the event, the full participation fee will be charged. Substitute participants can be provided by arrangement.
If you are unable to attend due to illness or other serious reasons, please contact AE_Coach and we will endeavour to find an amicable solution. In case of no-show at the beginning of the event, the full participation fee is due, unless the participant has cancelled according to 5.2.
5.3 Cancellation is only possible in writing.
6. cancellation of the contract
6.1 AE_Coach is entitled to withdraw from the contract for good cause, in particular if:
the minimum number of participants stated in the offer has not been reached for an event,
the event has to be cancelled for reasons for which AE_Coach is not responsible. This is the case, for example, in the event of illness, accident of the lecturer or force majeure
6.2 AE_Coach will immediately inform the participants of the cancellation of the event and, in the event of a cancellation, will immediately refund any consideration already received. Further claims are excluded.
AE_Coach always endeavours to hold seminars and training courses even if they are not fully booked. After consultation with the participants, the seminar form will then not be offered, but e.g. group coaching and the seminar time will be shortened.
7 Copyright
Documents and files handed out to customers and/or event participants are included in the agreed fee, unless otherwise agreed. The copyright to the documents remains with AE_Coach, unless a special agreement is made. Customers and participants are not permitted to reproduce the documents in whole or in part for purposes unrelated to the event and/or to make them accessible to third parties without written consent.
8 Personal responsibility
The forms of coaching, counselling and training offered by AE_Coach are not therapy. Clients and event participants recognise that they are fully responsible for their own physical and mental health and actions both during and between appointments.
9.
Liability
The information, recommendations and solutions in coaching, counselling and training sessions have been carefully considered and checked by AE_Coach.
The activity of AE_Coach is purely a service activity. Success is therefore not owed. Liability is excluded, except for intent and gross negligence.
The dispatch or electronic transmission of any data is at the risk of the customer or the participants.
10. data protection
AE_Coach would like to inform you that you will be asked for your name, your e-mail address and your address when you register. This is the only way to fulfil the contract. Your registration data will be stored electronically for internal purposes and treated confidentially. Your personal data will be stored and used exclusively for the purpose of executing the contract. AE_Coach will not make your personal data available to third parties.
By registering, you agree to the processing and storage of your data. You can revoke your consent at any time with effect for the future. In all other respects, the provisions of the current GDPR apply.
11 Form of declarations
Legally relevant declarations and notifications that the customer has to submit to AE_Coach must be made in writing. A handwritten signed PDF file fulfils the written form requirement.
12. attitude towards cults
I hereby declare that I do not work according to the technology of L. Ron Hubbard (founder of the Scientology organisation) and that I do not attend / have not attended any courses or training courses of the Scientology organisation.
All AE_Coach coaching and training sessions are not conducted according to this technology. AE_Coach rejects sectarian practices of any kind and expressly distances itself from cults and similar organisations.
13. place of fulfilment - choice of law - place of jurisdiction
13.1 Unless otherwise stated in the contract, the place of fulfilment and payment is the registered office of AE_Coach
13.2 The law of the Federal Republic of Germany shall apply.
13.3 The exclusive place of jurisdiction for contracts with merchants, legal entities under public law or special funds under public law is the court responsible for the registered office of AE_Coach.
14. severability clause
If individual provisions of the contract, including these General Terms and Conditions, are or become invalid in whole or in part, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a provision whose effects come as close as possible to the economic objective pursued by the contracting parties with the invalid provision. § Section 139 BGB is excluded.